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How do I get connected to Yellowbananaas.Com?
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To get connected to Yellowbananas.Com Internet Services, you can call 1.888.767.8797.
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What is the Yellowbananas.Com mailing address?
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Yellowbananas.Com c/o USAtek, Inc.
154 Columbia Avenue
Vandergrift, PA 15690
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How do I contact the Yellowbananas.Com technical support?
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To contact Technical support you can either send an email to support@yellowbananas.com or you can call 1.888.767.8797.
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How do I change my homepage (or the first page that loads when I open the Internet Explorer)?
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Once your in the Internet Explorer you will need to click on the Tools menu and then on Internet Options. The Internet Options window should display. The first option on the window allows you to set your homepage. You will need to type in the web page address for the website that you want to see when you first open up the Internet Explorer Browser. Then click on the Ok button.
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Why can't I receive email attachments in Outlook Express 6?
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By default Outlook Express 6 has a checkbox checked to remove any/all attachments that may contain a virus. You will need to open up Outlook Express 6, to to the tools menu and select options. In the options window, click on the security tab and you will see a checkbox labeled (Do not allow attachments to be saved or opened that could potentially be a virus). Uncheck the checkbox and click on the Ok button below.
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Why am I disconnected from the Internet every time I send and receive my email?
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Outlook Express has a checkbox that is checked that will tell the program to hang up the dial-up connection after sending and receiving email. In Outlook Express you will need to click on the tools menu and then on options. In the options window you will need to click on the connections tab. There will be a checkbox labeled (hang up after
sending and receiving), uncheck the checkbox then click on the ok button down below.
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Should I have virus protection software on my computer?
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Yellowbananas.Com scans every incoming and outgoing email for a virus. Although we scan the email, new viruses come out every day and also move across the Internet in many various ways. We do recommend that you do have your own virus protections software, and that you keep your software updated as much as possible.
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Does Yellowbananas.Com provide a service that will block adult content?
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Yellowbananas.Com has an add-on service that provides Adult Content Filtering. If you would like more information regarding this service, please call 1.888.767.8797 to speak with one of our Support Technicians.
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Does Yellowbananas.Com have any FTP/webspace for members?
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Yellowbananas.Com provides 5MBs of FTP/web space to our customers for personal use. Please review our Policies section for information regarding Acceptable Use.
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Can I connect to Yellowbananas.Com at multiple locations?
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You can connect at multiple locations with your Yellowbananas.Com account. Yellowbananas.Com does not allow multiple simultaneous connections. This means if someone connects with a computer at home and you try to connect at another location with the same account the second location will not be allowed access while the first locations is online.
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What are the Technical Support hours for Yellowbananas.Com?
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Our Technical Support Staff is available between 9am to 8pm Monday thru Thursday, 9am to 6pm Friday, and Saturday 10am to 2pm.
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What form of payment does Yellowbananas.Com accept?
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Yellowbananas.Com accepts all major credit cards, cash check and money orders. Please note that for the initial account setup, payment is due immediately. If you have any questions on any form of payment please call the Yellowbananas.Com Billing Department at 1.888.767.8797.
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